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What's Happening
We will be presenting "B2B Social Media Strategies That Work" and hosting a conference exhibit at the Internet World 2010 show in London from April 27 to 29. We’ll have our latest whitepapers and social media briefs on using social media and online communities to drive business results. We'll be at Booth E7067, come see us!
What's New?
Goodbye Call Center, Hello People Power – The giffgaff Experiment
giffgaff is a UK-based mobile telephone service provider that runs off the O2 (Telefónica Europe)...
Ricky Gervais (Unintentionally and Eloquently) on Facebook vs. Customer Communities
While driving yesterday to pick up my sister at the airport, I listened to a...
Impact Interactions on Twitter
- We're looking forward to @MRowland602 tweeting from @DachisGroup #sbs2010 . He's counselled clients on the idea of social business since '03 @impactinteract

