Social Media Resources

Looking to Learn More About Social Media or Online Communities?

Our recent meeting presentations, marketing materials, and press releases are all here. We simply ask that you provide your name and email address to access the documents. 

In addition to the documents listed below, we also offer a free 30 minute phone consultation to help you learn more about how social media and online communities can help you grow your business. To schedule a call, please send an email to ContactUs@ImpactInteractions.com.

Information on Impact Interactions:

Introductory Presentation on Impact Interactions (clients we’ve worked with, projects we’ve completed)

Impact Interactions’ Moderation Experience (our competitive advantage: experience and our methodology)

Meeting Presentations from Impact Interactions:

B2B Communities: What Works – The best practices for managing B2B online communities based upon our ten years of experience as well as multi-client survey data

Community Myth Busting – A critical look at 90-9-1, self policing communities, personas, volunteers/hyper-affiliates, and ROI

Online Community Lifecycle Best Practices – Why some communities never achieve the results that they should

Return on Investment: Using B2B Communities to Drive Results - A basic idea of what frameworks are available

Web 2.0 or Community? 

Maturing Communities: Growing the Plateau

Global Communities Presentation

Press Releases:

Impact Interactions to Conduct “Social Media – Building a Menu for Your Guests” Workshop for Global Executives

NetApp Selects Impact Interactions to Help Accelerate B2B Community

American Chemical Society Selects Impact Interactions

Impact Interactions Expands Moderation Center