Social Media Resources

Looking to Learn More About Social Media or Online Communities?

Our recent meeting presentations, marketing materials, and press releases are all here. We simply ask that you provide your name and email address to access the documents.

In addition to the documents listed below, we also offer a free 30 minute phone consultation where members of Impact Interactions will review your current social media and community prograns and deliver best practices to help you meet your business objectives. To schedule a call, please send us an email using our contact form.

Information on Impact Interactions:

Introductory Presentation on Impact Interactions (clients we’ve worked with, projects we’ve completed)

Impact Interactions’ Moderation Experience (our competitive advantage: experience and our methodology)

Whitepapers from Impact Interactions:

Making Social Media Effective For Business (some of the best practices we use to help our clients succeed)

Meeting Presentations from Impact Interactions:

Encouraging Excellence in the Workplace: The Role of Internal Social Media & Communities – Our Presentation on Internal Social Media from Ragan’s SAS conference.

Ten Years in the Trenches: Maximizing Your B2B Community Best Practices for managing your community and realizing its value. From Mike Rowland’s workshop at Ragan Communications’ B2B Social Media event at Cisco.

B2B Social Media: Moving Beyond the Hype - Best practices in B2B social media from Cisco, SAP, and NetApp presented at our iStrategy 2010 presentation in San Francisco. Case studies and value of social media from our clients.

Moving Beyond Followers & Counts: Social Media Measurement – From our iStrategy 2010 presentation in Chicago. This presentation reviews our methodology for measuring real results from your efforts. Move past traffic and behaviors to value for the organization.

B2B Social Media: What Works 2010 – The best practices for  B2B social media and online communities based upon our ten years of experience as well as multi-client survey data presented at Internet World London April 27th, 2010.

Community Myth Busting – A critical look at 90-9-1, self policing communities, personas, volunteers/hyper-affiliates, and ROI

Online Community Lifecycle Best Practices – Why some communities never achieve the results that they should

Return on Investment: Using B2B Communities to Drive Results – A basic idea of what frameworks are available from our presentation at the Online Community Business Summit 2006

B2B Social Media Catalyst Series Presentations & Transcripts

Series Introductory Presentation – Why B2B Social Media is different than B2C, an introduction to the Catalyst Series

Series Introduction Transcript

Session One Presentation: The Elevator Pitch – Your Introductory Handshake

Session One Transcript: The Elevator Pitch

Session Two Presentation: Customer Success Stories – Engaging Prospects Earlier in the Cycle

Session Two Transcript: Customer Success Stories

Press Releases:

Impact Interactions to Present B2B Social Media Best Practices with Cisco, SAP, and NetApp at iStrategy San Francisco

Impact Interactions to Offer Free Consulting Sessions at SocialTech 2010

Impact Interactions to Present “Moving Beyond Followers & Counts” at iStrategy Chicago

Impact Interactions Partners with PDAGroup of Austria to Bring World Class Social Media Services to Europe

Impact Interactions to Present B2B Social Media Best Practices at Internet World London April 27, 2010

Impact Interactions to Conduct “Social Media – Building a Menu for Your Guests” Workshop for Global Executives

NetApp Selects Impact Interactions to Help Accelerate B2B Community

American Chemical Society Selects Impact Interactions