Social Media Resources

Looking to Learn More About Social Media or Online Communities?

Our recent meeting presentations, marketing materials, and press releases are all here. We simply ask that you provide your name and email address to access the documents. 

In addition to the documents listed below, we also offer a free 30 minute phone consultation to help you learn more about how social media and online communities can help you grow your business. To schedule a call, please send an email to ContactUs@ImpactInteractions.com.

Information on Impact Interactions:

Introductory Presentation on Impact Interactions (clients we’ve worked with, projects we’ve completed)

Impact Interactions’ Moderation Experience (our competitive advantage: experience and our methodology)

Whitepapers from Impact Interactions:

Making Social Media Effective For Business (some of the best practices we help our clients to us to succeed)

Meeting Presentations from Impact Interactions:

B2B Social Media: What Works 2010 - The best practices for  B2B social media and online communities based upon our ten years of experience as well as multi-client survey data presented at Internet World London April 27th, 2010.

Community Myth Busting – A critical look at 90-9-1, self policing communities, personas, volunteers/hyper-affiliates, and ROI

Online Community Lifecycle Best Practices – Why some communities never achieve the results that they should

Return on Investment: Using B2B Communities to Drive Results - A basic idea of what frameworks are available

Web 2.0 or Community? - It’s always been about empowering people to connect. Let’s move past the jargon and get to results.

Maturing Communities: Growing the Plateau - What do you do when your community stagnates? What are some of the reasons this happens despite the best intentions of your staff?

Global Communities Presentation - Two models for using a global online community to reach your audience. From our presentation at the Internet Strategy Forum.

Press Releases:

Impact Interactions to Present “Moving Beyond Followers & Counts” at iStrategy Chicago

Impact Interactions Partners with PDAGroup of Austria to Bring World Class Social Media Services to Europe

Impact Interactions to Present B2B Social Media Best Practices at Internet World London April 27, 2010

Impact Interactions to Conduct “Social Media – Building a Menu for Your Guests” Workshop for Global Executives

NetApp Selects Impact Interactions to Help Accelerate B2B Community

American Chemical Society Selects Impact Interactions

Impact Interactions Expands Moderation Center