Our Clients

We help organizations exceed their expectations online using proven processes, measurement techniques, and our talented staff of professionals. From the days of Web 1.0 where online interactions meant chat rooms and listservs to the growth of discussion forums to the appearance of blogs to the intertwined interactive world of Twitter/Facebook/YouTube/LinkedIn/QQ/RenRen/Mixi/Xing/Viadeo/Blogs today, we understand how to help you succeed by aligning our efforts to your business goals.

Why Choose Impact Interactions? We’ll Let Our Clients Tell You Themselves:

“Impact Interactions helps us better understand and increase our value to executive business decision makers interacting with SAP online. With our goal of engaging top-level executives efficiently, Impact Interactions developed and helped us implement a holistic online marketing process to improve our online effectiveness in reaching these important executives while increasing the value back to SAP.”

Raimund Mollenhauer
SAP’s Sr. Director of Partner Enablement

“Impact Interactions has provided measurements and analytic reporting to our organization for 2 years. In that time, they have demonstrated a high degree of professionalism, consistently ensuring we have strong alignment to multiple stakeholders within the company. They consistently deliver their analysis on time and always seeks to go the extra mile. I look forward to continuing to work with Mike and his team.”

Sara Larsen
SAP’s Sr. Director, North America Digital Marketing

 “Mike worked with us almost 11 years ago to help us build the Cisco Networking Professionals Connection discussion forums and our best-in-class status is in part due to his efforts. Today Impact Interactions provides the moderation services we need for NetPro as well as consultation for other community projects across Cisco. I value Mike’s expertise and experience in the community field. He brings a level of insight, practicality and good sense that is particularly valuable at a time when everyone is trying to jump into the community fray and many feign expertise they don’t really have.”

Elaine Murphy
Cisco’s Marketing Programs Manager

“Impact Interactions understands that AARP has very high standards for meeting our members’ needs online. Like many organizations with a successful and large online community, we face the issue of how to continue to improve our community with features that enhance the member experience while also providing benefits to AARP. Recently, AARP launched a new social network offering on AARP.org. Impact Interactions used their knowledge of our membership and of online communities to help us manage our existing community’s transition to our new social network while providing us with quality moderation services for both communities. ”

Sandy Moreland
AARP’s Community Manager
Web Strategy & Operations

“We engaged Impact Interactions to streamline and help us understand how to use social media to meet our members’ information needs more effectively. The Impact Interactions team knows the space and how to reach your audience using social media while delivering tangible business results to your organization.”

Mark Carpenter
ACS Senior Director
Web Strategy & Operations

“I have worked with Impact Interactions for the past four years developing the NetApp Community strategy. They are an invaluable resource to our team. Their in-depth and long history in Social Media and Community has helped us to develop a vibrant and engaging community. Impact Interactions’ willingness to step in with new innovative ideas and processed makes their team an amazing asset to any community team. I look forward to continuing the professional relationship and growth of Communities.”

John Summers
NetApp Community Architect

Contact Us to learn how we can help you join these successful clients in realizing real social media and community results…