Our Clients

We help organizations exceed their expectations online using proven processes, measurement techniques, and our talented staff of community management professionals. From the days of Web 1.0 where online interactions meant chat rooms and listservs to the growth of discussion forums to the appearance of blogs to the intertwined interactive world of Twitter/Facebook/MySpace today, we understand how to help you succeed by aligning our efforts to your business goals.

We’re happy to share samples of our clients’ referenced work with you.

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“Impact Interactions helps us better understand and increase our value to executive business decision makers interacting with SAP online. With our goal of engaging top-level executives efficiently, Impact Interactions developed and helped us implement a holistic online marketing process to improve our online effectiveness in reaching these important executives while increasing the value back to SAP.” 

Raimund Mollenhauer
SAP’s Director of Online Marketing

“Impact Interactions has provided measurements and analytic reporting to our organization for 2 years. In that time, they have demonstrated a high degree of professionalism, consistently ensuring we have strong alignment to multiple stakeholders within the company. They consistently deliver their analysis on time and always seeks to go the extra mile. I look forward to continuing to work with Mike and his team.”

Sara Larsen
Senior Director, Global SMB Demand Generation

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“Mike worked with us almost 9 years ago to help us build the Cisco Networking Professionals Connection discussion forums and our best-in-class status is in part due to his efforts. Today Impact Interactions provides the moderation services we need for NetPro as well as consultation for other community projects across Cisco. I value Mike’s expertise and experience in the community field. He brings a level of insight, practicality and good sense that is particularly valuable at a time when everyone is trying to jump into the community fray and many feign expertise they don’t really have.”

Elaine Murphy
Cisco’s Marketing Programs Manager

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“Impact Interactions understands that AARP has very high standards for meeting our members’ needs online. Like many organizations with a successful and large online community, we face the issue of how to continue to improve our community with features that enhance the member experience while also providing benefits to AARP. Recently, AARP launched a new social network offering on AARP.org. Impact Interactions used their knowledge of our membership and of online communities to help us manage our existing community’s transition to our new social network while providing us with quality moderation services for both communities. ”

Sandy Moreland
AARP’s Community Manager
Web Strategy & Operations