About Us
Impact Interactions was founded in 2003 to address the critical need of major organizations to closely connect with their customers, prospects, and members using social media. We’ve helped numerous organizations such as AARP, Cisco, Intel, NetApp, and SAP create highly successful relationships with their site visitors while providing industry leading reporting on their successful social media projects.
Through our work with leading global organizations, we’ve developed a reputation for delivering results that drive your business’ goals higher.
By visiting the pages in this area of the site, we hope that you’ll learn a little bit more about who we are and our capabilities. After reviewing our story, we hope that you’ll contact us with your questions so we can help your organization succeed.
What's Happening
We will be presenting "B2B Social Media Strategies That Work" and hosting a conference exhibit at the Internet World 2010 show in London from April 27 to 29. We’ll have our latest whitepapers and social media briefs on using social media and online communities to drive business results. We'll be at Booth E7067, come see us!
What's New?
Goodbye Call Center, Hello People Power – The giffgaff Experiment
giffgaff is a UK-based mobile telephone service provider that runs off the O2 (Telefónica Europe)...
Ricky Gervais (Unintentionally and Eloquently) on Facebook vs. Customer Communities
While driving yesterday to pick up my sister at the airport, I listened to a...
Impact Interactions on Twitter
- We're looking forward to @MRowland602 tweeting from @DachisGroup #sbs2010 . He's counselled clients on the idea of social business since '03 @impactinteract