Your Site Visitors Have High Expectations.
Does your community meet them?
Our vast experience in managing global communities can help save you money while avoiding the common mistakes made by most organizations.
About Us
Welcome to our site!
Impact Interactions helps you succeed using social media tools to build stronger interactions with your online customers, prospects, and members. We've helped many leading organizations like Cisco, SAP, NetApp, AARP, Intel, The American Chemical Society, and others realize measurable results using online communities and social media. Contact us to learn how our experience can help you succeed!
What's Happening
Mike Rowland had his presentation on B2B Communities featured on Business.com's Smart Business Results Blog. For information on the best practices for B2B Communities, visit our Social Media Resources page to download our presentation.
What's New?
Online Community – Moving Beyond Metrics to ROI
We gave a presentation on building ROI models for online communities at the Online Community...
B2B Communities – What Works
B2B communities can deliver impressive results when managed properly with a focus on those segments...
Impact Interactions on Twitter
- Mike Rowland featured in a Business.com interview on B2B Communities http://tinyurl.com/kpcqe5 @impactinteract