Social Media is Social Business!

Are You Getting The Results You Expected?

Our vast experience helps your company build stronger relationships that deliver measurable benefits. We can help you integrate and execute multiple social media tactics into a coherent and focused management strategy. Contact us to learn how we can help you use social media to:

  • Generate leads
  • Increase awareness
  • Retain customers
  • Lower support costs
  • Drive sales volumes

About Us

Welcome to our site!

Impact Interactions helps you succeed in using social media to build stronger business value through interactions with your customers, prospects, and members. We've helped many leading organizations like Cisco, SAP, NetApp, AARP, Intel, The American Chemical Society, and others realize measurable results using online communities and social media tools like Twitter, Facebook, and LinkedIn. Contact us to learn how our experience can help you succeed!

What's Happening

We will be presenting "B2B Social Media Strategies That Work" and hosting a conference exhibit at the Internet World 2010 show in London from April 27 to 29. We’ll have our latest whitepapers and social media briefs on using social media and online communities to drive business results. We'll be at Booth E7067, come see us!

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What's New?

Social Media Management Tools – Are they Ready for the Enterprise?

Over the past 6-12 months a lot of companies and technology platforms have entered the...

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Goodbye Call Center, Hello People Power – The giffgaff Experiment

giffgaff is a UK-based mobile telephone service provider that runs off the O2 (Telefónica Europe)...

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Impact Interactions on Twitter