Social Media is Social Business!

Are You Getting The Results You Expected?

Our vast experience helps your company build stronger relationships that deliver measurable benefits. We can help you integrate and execute multiple social media tactics into a coherent and focused management strategy. Contact us to learn how we can help you use social media to:

  • Generate leads
  • Increase awareness
  • Retain customers
  • Lower support costs
  • Drive sales volumes

About Us

Welcome to our site!

Impact Interactions helps you succeed in using social media to build stronger business value through interactions with your customers, prospects, and members. We've helped many leading organizations like Cisco, SAP, NetApp, AARP, Intel, The American Chemical Society, and others realize measurable results using online communities and social media tools like Twitter, Facebook, and LinkedIn. Contact us to learn how our experience can help you succeed!

What's Happening

Impact Interactions to attend Online Community Unconference event in NYC February 10th. We will be sharing our knowledge and best practices from over 10 years of work in the online community world. We'll be using Twitter to send updates throughout the day using @ImpactInteract. Please follow us if you cannot attend.

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What's New?

It’s Not About You: Where Organizations Miss the Boat on Social Media

By Matthew Lees Way back when (in the 80’s, perhaps?) I remember watching a stand-up comedian...

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Having an Impact

I must admit that I’ve always liked the word “impact.” In just two short syllables...

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Impact Interactions on Twitter